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May 17, 2006

Updates for FeedBurner Email

It's been almost a month since we launched FeedBurner Email. The aforementioned system's chief architect returned from vacation, took one look what the kids had done to the place, and immediately set about restoring order. That said, we have appreciated the positive response to this service from our publishers, long-timers and newcomers alike, and today we fulfilled the number one request: subscriber list management. Now, in the Email Subscriptions service area for your email-enabled feed, you may:

  • View a sortable list of all of your subscribers and their status: active, unverified (they requested a subscription but have not yet activated it), or bounced (their address doesn't work)
  • Export this list in Microsoft Excel or Plain Text (CSV) format
  • Manage individual subscriber activation status
We know a good number of you are also looking forward to richer formatting, branding, and introductory message customization options. We haven't forgotten about you! We plan to get to all of that fun stuff soon. As always, More To Come.

Posted by Matt at 09:35 AM
PermalinkComments (29)

Comments

Could you also consider creating a "landing page" for people like me having hosted blogs on providers like Wordpress.com which do not allow forms / HTML coding?

This is the only reason I am using Feedblitz for my email feed right now.

Thanks and keep up the great work!

I'll second the landing page (with optional redirect back to the owner's site for people who don't know _blank). I'd also like to know if there will be reminders send periodically to try and purge the list of Unverifieds.

One option we're considering is allowing subscription via a simple text link -- no form code required. I think this would sidestep the need for a separate landing page and instead allow the entire subscription process to take place on the form we currently pop up. Some publishers have even requested the ability to publicize a "subscribe by email" link in their HTML email signatures. It's much, much easier to share a link this way vs. an HTML form, for example.

Yes!!
I was waiting for this tool, and really needed, you know how it's important having such a possibility.
I think Feedblitz is also cute, but you guys are the best!

Posted by: Mause | May 17, 2006 03:50 PM

a simple one button subscribe that bundles your RSS feed with a free reader for Outlook is available as a FeedBurner Flare. www.inclue.com/faq has the details. :)

get it up and running in under 5 minutes.

I'm currently using Feedblitz, because they have custom (payed )formatting options. It's still very obvious that it's a hosted service though. I really would love a service with weekly emails and real custom templates.

Any hope for being able to set the time the email goes out? We update in the early morning so when the feed email goes out it's about 22 hours old.

Your products continue to rock.

Joost and bcseagle: Our next set of additions to FeedBurner Email should give you more control over email timing and custom formatting. It's not there now, and we realize that's a strong limitation for some publishers, but we do promise to get to the next batch of features soon.

I appreciate the hard work from the Feedburner crew a lot, it makes RSS publication easy and the email service is almost too good to be true. Having custom templates would make it the ideal platform for having your website's content spread out to the subscribers.

Keep up the great work Matt & Co :)

Great stuff.
Have been waiting for this since you shipped out feedburner email.

Hey great service guys. I love the email subs because it allows some family members who only have email at work, and filtered net access to still be kept in the loop....thanks for getting this womens words out into the world!

Just tried it out and looks clean and simple. I'd recommend.

Hi Matt and team,
I really like the Feedburner Email!
Just a little question (mabye I'm blind to find it..): The first email with the confirmation link that people get after they subscribed, the content ends with only "Cheers, " and I want to put my name there. Is that possible?
Cheers, Cola =)

The 'Subscriber Management' is simple and easy. Great update!

Hello Cola,

Our next round of feature upgrades for Email will include the ability to completely customize the confirmation email, using whatever language and text content you choose. This should go a long way towards providing a more seamless, consistent communication experience from registration through subscription. Unfortunately there is no option for customizing the current confirmation email, but we have heard your feedback and know this is an important option to offer. Thanks for the comment!

I find it very important to allow us to customize the email that gets sent to validate the subscription. That or being able to manually validate the subscribers (I believe it is possible to do this in feedblitz)...

Im having a real problem with the validation, for example my main feed has almost 200 people who asked to receive the updates by mail, but only 50 or so have confirmed (none has bounced). This is mainly (i think) because my readers are spanish speakers and dont catch up on the whole process that needs to be done to start receiving the updates. Sooo...well Im wasting a lot of readers because of this.

Other than that I believe is a great service and I hope you keep up improving it as you said.

Thanks

NOlo,

We hear you and understand your frustration -- the ability to customize the welcome/activation message with our service is indeed planned for development soon.

Actually, I'd give up random body parts to have control over Email Subscriptions through the Management API. That's the last little piece of the puzzle before I can set my dev working on a custom FeedBurner module for Drupal. :)

MJ

I meant "Services API". *bangs head on desk*

Anyway, keep up the great work!

MJ

It'd be great if you could allow for the option to have Email Subscribers to show up in the FeedCount image. I just started my blog this week, and I'm only showing 1 reader subscribed through an actual aggregator, but I have 4 more signed up for email updates.

Maybe there's already a way to do this, but I sure couldn't figure it out. If not, though, it'd be a greatly appreciated addition.

I just subscribed to tthe email service. I'm a total rookie so my comments won't be as refined as some of the other good comments.

My hope in using this service was to simply do this:

- Email goes out to subscriber. Email has a short text message something like "The site xyz you have subscribed to has been updated, click here ______ to go check it out now".

Having just subscribed to my own blog, and then updating my blog I received an email that contains my entire index page for the blog which includes a lot of photos and text. The formatting in the email is way out of spec as compared to my "online experience" it doesn't look very good at all. Plus I don't want to annoy subscribers with an extremely long email each and every time I update by photoblog.

So to my point/request... can you create an ability for a simple "click link to go to subscribed site".

Thanks for your eforts,

Shaun,

Point taken. Having reviewed your postings, I can see how a media-rich site like yours might always translate into a perfect email. (We should have only sent out your latest posting, however -- not the entire contents of your feed/home page.) A good number of our publishers, however, use us to make sure that we do deliver the entirety of their most recent content.

Maybe a compromise solution for you to consider is this: Burn a new version of your blog's feed with your existing FeedBurner account, but use our Summary Burner service (on the Optimize tab) to strip your feed items of all HTML markup, images, etc. and just leave a summary of the first 200 characters or so of each post. Then, activate Email Subscriptions for this new feed, and make it the only one you offer on your website instead of the 'full' feed. This way, people get really concise email notifcations that include links back to the original content and just enough content to provide a "teaser" of sorts.

The only drawback to doing this is that we will be reporting subscribers stats for the two different FeedBurner feeds separately.

Of course, you might find there are subscribers who prefer to get your entire content via email, so you may not be able to please everyone with a summary approach, either. It's worth trying out or even offering a couple of choices.

As always feedburner is the best...

Please remove the captcha feature, or offer the option of turning it off. It's not needed when there's also e-mail confirmation (double opt-in is enough) and it is an insurmountable barrier for the visually impaired. With it, the service is a non-starter for me. Thanks for listening.

Posted by: Pam | July 21, 2006 01:58 AM

Pam,

Thanks for the feedback; we are considering alternatives to the captcha feature that prevent malicious use of the service without undue hassle or the associated accessibility problems. Some new features are planned for email soon and we hope to at least partially address this shortcoming. Thanks for your feedback!

I am realizing that many of my subscribers have not verified their email address.

Can I send them the link so that they can complete the registration process?

How could I do this?

Thanks, Miguel

Its perfect except for one tiny fault, there is no way to import readers from another service, I'm currently using Feedbliz, but would change to this service in a heartbeat as soon as there is a way to move my readers to it. I don't want to have to ask them to sign up again.

Yours, Debi

Posted by: Debi | May 16, 2007 08:18 PM

I just started publishing an email of my blog and I noticed that everything is great except for the fact that the comment option is not travelling with the post. It is available on my blog but not on the email published version. How do I fix this?

I just started publishing an email of my blog and I noticed that everything is great except for the fact that the comment option is not travelling with the post. It is available on my blog but not on the email published version. How do I fix this?

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